Funeral repatriation route guide
Repatriation from Vietnam to New Zealand
For families bringing someone home to New Zealand. Send the details any time and we will take it from there.
Key facts
Repatriation from Vietnam to New Zealand: what to expect
Vietnamese nationals form a growing community in New Zealand, with populations in Auckland and Wellington working in professional and service roles. This corridor also handles students and skilled workers holding residence visas. Vietnamese documentation requires certified English translation for New Zealand Customs. The New Zealand Embassy in Hanoi handles consular matters.
- Key documents: Giay chung tu (death certificate, in Vietnamese) and certified English translation
- Documentation takes 7-14 days. Vietnamese documentation requires certified translation.
- New Zealand Embassy in Hanoi can advise on documentation. They cannot fund repatriation.
The process
The repatriation process from Vietnam
Call 113 for police or 115 for ambulance. A licensed physician must certify the death. Unexpected deaths and road accidents trigger police notification. Death registered with the local civil registry (nha nuoc). The giay chung tu is issued in Vietnamese only.
Step by step
Timeline: Vietnam to New Zealand
Immediate steps after death
Day of death. Contact the embassy or consulate of the person's own country (citizens of New Zealand: +64 4 439 8000).
Family or travel insurer
Death registered at local civil registry. Giay chung tu issued.
Certificate in Vietnamese only. Certified English translation required.
Local funeral director and civil registry
New Zealand Embassy in Hanoi notified
Simultaneous with Step 1. Choose correct consulate based on location of death.
Family or repatriation specialist
Embalming and preparation
Embalming required for international repatriation. Available in Hanoi and HCMC.
Licensed local funeral director
All export documentation completed
Allow 7-14 days. Cannot begin until death certificate issued.
Local funeral director and authorities
Embassy or consulate notified
Once all documentation complete. Vietnam Airlines operates direct routes.
Repatriation specialist and airline cargo
New Zealand funeral director takes custody. The receiving funeral director coordinates with local authorities.
Within 24 hours of arrival.
Receiving funeral director
In New Zealand
When the body arrives in New Zealand
The New Zealand funeral director takes custody at Auckland International (AKL), Wellington (WLG), or Christchurch (CHC) cargo terminal. New Zealand Customs clearance is required. The Registrar-General of Births, Deaths and Marriages records the death under the Births, Deaths, Marriages, and Relationships Registration Act 2021. The Coroner may need to be notified under the Coroners Act 2006. All foreign documentation must be authenticated. (New Zealand Ministry of Foreign Affairs and Trade, MFAT, 2025.)
Consular support
New Zealand Embassy or High Commission in Hanoi can assist New Zealand citizens and their families with consular registration of the death and provide guidance on required documentation. They cannot pay for or arrange repatriation. New Zealand Ministry of Foreign Affairs and Trade (MFAT) emergency line: +64 4 439 8000 (24 hours).
Related guides
More repatriation guidance
Common questions
FAQs: repatriation from Vietnam to New Zealand
In a straightforward case, repatriation from Vietnam to New Zealand takes 10-14 days. Most cases take 14-21 days. Road accident deaths, where police must complete their investigation, can take 4-8 weeks.
The core documents are: Giay chung tu (Vietnamese death certificate) with certified English translation, Embalming certificate, Freedom from infection certificate, and Passport of the deceased.
The New Zealand Embassy in Hanoi can assist with document authentication and advise on repatriation requirements. They cannot pay for or arrange repatriation. Contact the New Zealand Embassy in Hanoi as soon as possible after the death.
The New Zealand funeral director takes custody at Auckland (AKL), Wellington (WLG), or Christchurch (CHC) cargo terminal. New Zealand Customs clearance requires the foreign death certificate, transit permit, and embalming certificate. The Registrar-General records the death. The Coroner may need to be notified. The receiving funeral director coordinates with local authorities.
Yes. Cremation in Vietnam and bringing the ashes home to New Zealand is an option. You will need the giay chung tu, cremation certificate, and export permit. Ashes can be carried on a passenger flight.
We are here to help. Send us the details, any time
If your loved one has died in Vietnam, please do not face this alone. Send us the details and we will explain what happens next and prepare a quote for bringing them home to New Zealand.
Reviewed by the Repatriate Service editorial team. Information sourced from official government and embassy guidance and professional repatriation experience. Facts last checked September 2026; page updated .
Sources: Official guidance on a death in Vietnam (gov.uk) · Vietnam repatriation guide · Frequently asked questions