Funeral repatriation route guide
Repatriation from Hong Kong to New Zealand
For families bringing someone home to New Zealand. Send the details any time and we will take it from there.
Quick answer
Repatriation from Hong Kong to New Zealand: what to expect
Auckland has one of the largest Hong Kong diaspora communities in the world relative to city size. Traditional Chinese documentation from Hong Kong requires certified English translation where needed for New Zealand Customs clearance. The New Zealand Consulate-General in Hong Kong handles consular matters. (New Zealand Ministry of Foreign Affairs and Trade, MFAT, 2025.)
- Key document: death certificate from the Registry of Births, Deaths and Marriages (Hong Kong SAR), issued in English and Chinese
- Documentation takes 3-7 days. Appoint a specialist on day one.
- The Coroner's Court investigates sudden and unexplained deaths under the Coroners Ordinance (Cap. 504).
- New Zealand Embassy in Hong Kong can advise on documentation. They cannot fund repatriation.
Step by step
Timeline: Hong Kong to New Zealand
Immediate steps after death
Day of death. Contact the embassy or consulate of the person's own country (citizens of New Zealand: +64 4 439 8000).
Family or travel insurer
Death registered. Certificate obtained from the Registry of Births, Deaths and Marriages.
Coroner's Court notified for sudden or unexplained deaths under Coroners Ordinance (Cap. 504).
Local funeral director and registry
Embassy or consulate notified
Simultaneous with Step 1. Consulate provides a list of local funeral directors.
Family or repatriation specialist
Embalming and preparation.
After body released by the Coroner's Court or registry.
Licensed local funeral director
All export documentation and permits obtained.
Allow 3-7 days. Cannot begin until death certificate issued.
Local funeral director and authorities
Air cargo to New Zealand
Once all documentation complete.
Repatriation specialist and airline cargo
New Zealand funeral director takes custody. The receiving funeral director coordinates with local authorities.
Within 24 hours of arrival.
Receiving funeral director
The process
What happens after a death in Hong Kong
Call 999 for emergency services. Death must be registered with the Registry of Births, Deaths and Marriages. Sudden or unexplained deaths are referred to the Coroner's Court under the Coroners Ordinance (Cap. 504). Death certificates are issued in both English and Chinese, which removes translation requirements for use in New Zealand.
Common questions
FAQs: repatriation from Hong Kong to New Zealand
New Zealand Embassy or High Commission in Hong Kong can assist New Zealand citizens and their families with consular registration of the death and provide guidance on required documentation. They cannot pay for or arrange repatriation. New Zealand Ministry of Foreign Affairs and Trade (MFAT) emergency line: +64 4 439 8000 (24 hours).
In a straightforward case, repatriation from Hong Kong to New Zealand takes 1-2 weeks. The fastest cases complete in 5-7 days. Where the Coroner's Court investigates or a post-mortem is required, the process can extend to 3-5 weeks. Direct flights make Hong Kong one of the quicker long-haul routes.
Death certificates are issued in English and Chinese, so translation is not required. Notify your travel insurer on the day of death if a policy is in place.
The core documents are: death certificate from the Registry of Births, Deaths and Marriages (Hong Kong SAR), Coroner's release where applicable, embalming certificate, freedom from infection certificate, and the export permit. Documents are issued in English. Your repatriation coordinator handles obtaining all these on your behalf.
A post-mortem is required for sudden and unexplained deaths investigated by the Coroner's Court under the Coroners Ordinance (Cap. 504). The coroner must release the body before repatriation can proceed. Your repatriation specialist will liaise with the Coroner's Court throughout.
The New Zealand funeral director takes custody at Auckland (AKL), Wellington (WLG), or Christchurch (CHC) cargo terminal. New Zealand Customs clearance requires the foreign death certificate, transit permit, and embalming certificate. The Registrar-General records the death. The Coroner may need to be notified. The receiving funeral director coordinates with local authorities.
Cremation is widely available in Hong Kong. You will need the death certificate and cremation certificate. The export requirements for ashes from Hong Kong are minimal compared with full body repatriation, and the direct flights make transport easy to arrange.
In New Zealand
When the body arrives in New Zealand
The New Zealand funeral director takes custody at Auckland International (AKL), Wellington (WLG), or Christchurch (CHC) cargo terminal. New Zealand Customs clearance is required. The Registrar-General of Births, Deaths and Marriages records the death under the Births, Deaths, Marriages, and Relationships Registration Act 2021. The Coroner may need to be notified under the Coroners Act 2006. All foreign documentation must be authenticated. (New Zealand Ministry of Foreign Affairs and Trade, MFAT, 2025.)
Consular support
New Zealand Embassy or High Commission in Hong Kong can assist New Zealand citizens and their families with consular registration of the death and provide guidance on required documentation. They cannot pay for or arrange repatriation. New Zealand Ministry of Foreign Affairs and Trade (MFAT) emergency line: +64 4 439 8000 (24 hours).
Related guides
More repatriation guidance
We are here to help. Send us the details, any time
If your loved one has died in Hong Kong, please do not face this alone. Send us the details and we will explain what happens next and prepare a quote for bringing them home to New Zealand.
Reviewed by the Repatriate Service editorial team. Information sourced from official government and embassy guidance and professional repatriation experience. Facts last checked September 2026; page updated .
Sources: Official guidance on a death in Hong Kong (gov.uk) · Hong Kong repatriation guide · Frequently asked questions