City repatriation guide

Repatriation from Maun, Botswana

Specific guidance for arranging repatriation from Maun. Local documentation contacts, airport cargo routes, and the typical process for cases originating in this area.

Maun is the gateway to the Okavango Delta, one of the world’s largest inland water systems and a UNESCO World Heritage Site. The town exists almost entirely as a staging point for safari tourism: guests fly from Maun Airport (MUB) into the Delta camps on light aircraft and return through Maun before onward international departure. This makes Maun the hub through which virtually all British tourists entering the Okavango Delta will pass.

The Delta environment creates specific risks and logistics challenges. Deaths inside the Delta — at remote camps on islands accessible only by small aircraft or boat — require recovery operations before any official process can begin. Helicopter or light-aircraft recovery from deep Delta locations can take 24 to 72 hours depending on weather, water levels, and aircraft availability. Deaths in Maun itself (road accidents, medical emergencies) follow a more straightforward path.

Gaborone, Botswana’s capital (approximately 1,100km south-east via the A2 highway or 1.5 hours by air), is where the British High Commission is located and where certain higher-level authorisations originate.

Consular coverage

The British High Commission Botswana (Plot 1079/4 Main Mall, Gaborone) provides consular services for all British nationals in Botswana, including those in and around Maun.

British High Commission Gaborone: +267 395 2841. FCDO 24-hour: +44 (0)20 7008 5000.

What Botswana law requires

Criminal Procedure and Evidence Act (Chapter 08:02 of the Laws of Botswana): All sudden and unnatural deaths are reported to the Botswana Police Service (Maun Police Station, Ngami Road). The magistrate’s court can order an inquest under the Inquest Act.

Births, Deaths and Marriages Registration Act (Chapter 37:01): Deaths are registered with the Registrar of Births and Deaths under the Ministry of Home Affairs. The death certificate is required before international transport is permitted.

Pathology and post-mortem: There is no forensic pathology facility in Maun. The nearest mortuary with pathology capacity is Princess Marina Hospital in Gaborone (approximately 1,100km from Maun by road). In practice, complex cases requiring a court-ordered post-mortem require body transfer to Gaborone, adding substantial time.

Ministry of Health and Wellness export permit: Required before international repatriation. Issued through the Public Health directorate.

Source: Criminal Procedure and Evidence Act Cap. 08:02 (Botswana); Births, Deaths and Marriages Registration Act Cap. 37:01; Inquest Act (Botswana); 2025.

Medical coverage

Letsholathebe II Memorial Hospital (Maun Government Hospital) is the principal facility for the Ngamiland District. Maun has several private medical clinics serving the tourism industry. Serious trauma cases are evacuated to Gaborone or Johannesburg (approximately 1,200km south-east). Medical air evacuation is available through providers like MARS (Medical Rescue International) and Wilderness Emergency Medical Services (WEMS), which serve the Okavango Delta lodges directly.

Remote Delta deaths

If a British national dies inside the Delta — at a remote island camp, during an activity on the water, or in an area accessible only by aircraft or mokoro (dugout canoe) — the following sequence applies before any formal process starts:

  1. Camp management notifies Maun base and the Botswana Police Service.
  2. A police officer must fly or boat in to the scene before the body is moved.
  3. Recovery to Maun will then proceed by the same light-aircraft network.
  4. Only once the body is in Maun can registration, documentation, and embalming begin.

This chain adds 24 to 72 hours in optimal conditions. In the June-to-October dry season, aircraft access is easiest. In the November-to-March green season, high water and weather can extend this further.

The documentation chain

1. Death certificate from Registrar of Births and Deaths (Maun/Ngamiland). 2. Botswana Police Service investigation report. 3. Magistrate or Coroner release (inquest cases). 4. Post-mortem at Princess Marina Hospital, Gaborone (if ordered — accounts for transfer logistics). 5. Ministry of Health and Wellness export permit. 6. Embalming at an approved mortuary in Maun or Gaborone. 7. Air cargo via MUB (Maun Airport) or FBSK (Sir Seretse Khama International, Gaborone) to JNB, then LHR. Maun Airport has regular scheduled service to Johannesburg; Air Botswana and South African Airways connect to JNB, from where British Airways and others serve LHR.

Timeline from Maun

  • Natural death at camp or hospital, no complications: 14 to 21 days (allow extra for body recovery from remote Delta)
  • Inquest and Gaborone pathology required: 5 to 10 weeks
  • Remote Delta recovery plus post-mortem: 8 to 12 weeks

All families and travel insurers should understand from the outset that remote Delta recoveries cannot be expedited. The physical environment determines the timeline, not the administrative system.

For repatriation guidance, contact our team via the enquiry form or WhatsApp.

See also the Botswana repatriation guide.


Information based on Criminal Procedure and Evidence Act Cap. 08:02 and Births, Deaths and Marriages Registration Act Cap. 37:01 (Botswana). Last reviewed May 2026.

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