Practical guidance
What to do if someone dies in Timor-Leste
This guide explains what happens after a death in Timor-Leste, who to contact, and how to arrange for your loved one to be brought home, to the UK, Ireland or any other country. Facts for British nationals come from FCDO and government sources. Every situation is different, and if you would like us to take over the arrangements, send us the details.
Timor-Leste (East Timor) became an independent state in 2002 after decades of Portuguese colonial rule followed by Indonesian occupation. It is one of the world’s youngest nations. For UK families managing a death here, the essential fact is this: there is no British Embassy in Timor-Leste. British nationals receive consular assistance from the Australian Embassy in Dili under the UK-Australia consular sharing arrangement.
First step
Call the FCDO Emergency Travel Line: 020 7008 5000 (24 hours). Then contact the Australian Embassy Dili: +670 332 2111.
When contacting the Australian Embassy, be clear that you are a British national requiring consular assistance: you will be directed to the appropriate channel.
If the death is non-natural, the National Police of Timor-Leste (PNTL) must attend before the body is moved.
Australian Embassy Dili: consular support for UK nationals
The Australian Embassy in Dili is the primary consular point of contact for British nationals in Timor-Leste. This arrangement is formalised under the UK-Australia Consular Services Sharing Agreement. The Embassy registers the death for UK purposes and liaises with Timorese authorities.
Australia has a substantial presence in Timor-Leste (historical, development, and commercial) and the Embassy is well-connected with local institutions.
Civil registration
Timor-Leste operates a Portuguese-influenced civil law system inherited from the colonial period. Death registration goes through the Civil Registration Service. The attending physician certifies cause of death. The Civil Registry issues the death certificate in Portuguese and Tetum.
For non-natural deaths, PNTL attends and must confirm no criminal investigation is pending before the certificate is issued.
Outside Dili: limited infrastructure
Timor-Leste is a small country (roughly 15,000 square kilometres) but its road network is limited and the country is mountainous. Mortuary and medical infrastructure outside Dili is minimal.
For deaths in district capitals (Baucau, Maliana, Same, Suai): road transfer to Dili may take 2 to 5 hours.
For deaths in the Oecusse enclave (a separate piece of Timorese territory entirely surrounded by Indonesian West Timor) access is by air only (small charter aircraft to the Oecusse airstrip) or by sea. Road access requires crossing Indonesian territory.
Bodies must be transported to Dili for preparation by a licensed funeral director before cargo clearance can proceed.
Institutional development context
Timor-Leste’s civil registration system has been in operation since 2002. It functions but may be slower and less consistent than longer-established systems. Document processing times can vary. The Australian Embassy provides a practical buffer: staff have working relationships with Timorese officials and can identify and escalate complications.
Document checklist
| Document | Language | Issuer |
|---|---|---|
| Death certificate | Portuguese / Tetum | Civil Registration Service |
| Medical certificate | Portuguese | Ministry of Health physician |
| PNTL police clearance | Portuguese | National Police of Timor-Leste |
| Ministry of Health export permit | Portuguese | Ministry of Health |
| Certified translations | English | Certified translator |
Routing
Presidente Nicolau Lobato International Airport (DIL) in Dili:
- Bali, Indonesia (TransNusa, Garuda), Singapore connections to London
- Darwin, Australia (Airnorth), Sydney connections to London
Both routes involve at least two connections before London. The Bali-Singapore route is the most commonly used for UK-bound cargo.
What to do first
FCDO: 020 7008 5000. Australian Embassy Dili: +670 332 2111.
Engage a specialist firm with South-East Asian or Pacific experience and confirmed Portuguese-language translation capability. For cases outside Dili, confirm transport arrangements to the capital before committing to any documentation timeline.
Sources: UK FCDO Timor-Leste travel advice (gov.uk/foreign-travel-advice/timor-leste, updated 2024); Australian Embassy Dili; UK-Australia Consular Services Sharing Agreement.
First things first
What to do in the first 24 hours
The immediate period after a death abroad is disorienting. Here are the steps in the order they normally need to happen.
Contact local emergency services
Contact the embassy or consulate
Tell the embassy or consulate of your loved one's own country as soon as possible. It can register the death, give you a list of local funeral directors and explain what the local authorities will need.
British nationals, FCDO 24hr: +44 (0)20 7008 5000
Appoint a local funeral director
A local funeral director in Timor-Leste will take care of the body, arrange embalming, obtain the necessary documents, and coordinate with airlines. The embassy can recommend accredited directors. You can also contact a specialist UK repatriation company, who will coordinate with a local partner on your behalf.
Contact your travel insurer
If your loved one had travel insurance with repatriation cover, contact the insurer immediately. They will often have an emergency assistance line and may appoint their own funeral director. Many policies cover the full cost of repatriation, subject to the limit set out in the policy schedule.
Gather the required documents
Repatriation from Timor-Leste requires specific paperwork before a body can be transported. Your local funeral director will handle most of this.
What to expect
How long does it take?
Cost guide
What affects the cost?
Nobody publishes a reliable figure for Timor-Leste alone. Our cost page sets out the ranges repatriation firms publish, each named and dated. What you pay turns on the specifics of the case.
| Where the death happened | Distance to the departure airport, and any island or overland transfer, changes the freight arrangement |
| Whether a post-mortem is ordered | An investigation holds the release and adds mortuary time |
| Documentation required | Timor-Leste paperwork, translation, and any legalisation step |
| Coffin and preparation | Airline and destination rules dictate what is needed |
| Flight availability | Direct services cost less to arrange than multi-leg cargo routing |
| Insurance | Whether a policy covers repatriation, and up to what limit |
Send us the details and we will give you a figure for your case, with no obligation.
Full repatriation guide for Timor-Leste
Detailed information on the full repatriation process, embassy contacts, what affects the cost, cultural considerations, and more.
View full guideSend us the details
If you need someone to take over the arrangements, tell us what has happened. We arrange repatriation from Timor-Leste to the UK, Ireland or any other country.
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Reviewed by the Repatriate Service editorial team. Information sourced from UK Foreign, Commonwealth & Development Office (FCDO) guidance, official embassy contacts, and professional repatriation experience. Facts last checked September 2026; page updated .
Sources: FCDO gov.uk · Repatriation from Timor-Leste · Frequently asked questions