FAQ

What if the deceased had no passport with them?

Repatriation is still possible without a physical passport, but identity checks and replacement documentation are required. This can add delays.

A missing passport creates extra admin, but it does not make repatriation impossible.

Want help with your own situation? Tell us what has happened and we will reply by email.

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What happens next

Local authorities and consular staff will still need formal identity confirmation before export of remains is approved.

Evidence often used includes:

  • National ID documents
  • Driving licence
  • Birth records
  • Consular identity checks
  • Family-provided records

Who helps

  • Local funeral director coordinates local paperwork
  • British consular team advises on replacement or supporting documents
  • UK family provides identifying information quickly

Timeline impact

Expect extra days while identity documentation is checked and replacement paperwork is issued.

Tell us what has happened

Send us the details and we will explain what happens next and prepare a quote. We arrange repatriation to any country.

We respond by email within one hour, 24/7.

No obligation. Your details are kept confidential.